Support

How can we help?

Real Chinese is in private beta. If a translation, pinyin line, recording, exercise, or screen feels wrong, please tell us exactly where you saw it.

Contact

Email support@realchinese.com. Include the lesson or phrase, what you expected, and the device or browser you were using.

Account and billing

For account access, subscription, or deletion requests, email from the address connected to your Real Chinese account. Never send your password or payment-card details.

In-app reports

Signed-in beta learners can use the Report a problem action for language, audio, exercise, and interface issues.